Bear888 Terms and Conditions — The Platform Usage Guide You Need to Know

Bear888 is an online gaming platform operated by a registered company holding a valid gaming licence from a recognised international regulatory body. The platform is designed to provide a safe, fair and responsible gaming experience for adult users throughout Malaysia.

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and bear888 ("Company", "we" or "Platform"). This document governs all aspects of platform usage including account registration, deposits, withdrawals, participation in games and the use of any features or services provided by bear888.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy ours, both of which form part of the overall agreement between you and bear888.

To use bear888's services, you must meet all of the following eligibility requirements and ensure that the information provided during registration is true, accurate and complete at all times.

• You must be at least 21 years of age at the time of registration
• You must not be a resident of any jurisdiction where online gaming is fully prohibited by law
• Each individual is only permitted to hold one active account at bear888
• You must provide your full legal name, identity card number, and accurate personal information
• The payment method used must be registered in your own name — use of third-party accounts is not permitted
• You must not be subject to any self-exclusion programme that restricts you from playing

Bear888 provides a range of secure local payment methods for the convenience of Malaysia members including FPX, DuitNow, Touch 'n Go eWallet, GrabPay and bank transfer. All transactions are processed through an encrypted payment gateway with guaranteed security.

Regarding deposits: The minimum deposit is RM 30 for most payment methods. Deposits are processed instantly or within a few minutes depending on the selected method. bear888 does not impose any additional charges on deposits, though your payment provider may have its own terms.

Regarding withdrawals: The minimum withdrawal is RM 50. Withdrawal requests are typically processed within 1 to 3 business days for standard members, and faster for VIP members. bear888 reserves the right to request additional verification documents before processing withdrawals for accounts that have not completed full verification.

• Withdrawals must be made to a bank account or e-wallet registered in your own name
• bear888 reserves the right to place withdrawals on hold subject to compliance and anti-fraud review
• Any withdrawal attempt suspected to be linked to fraudulent activity will be blocked and reported
• Daily withdrawal limits vary according to your VIP membership status

Bear888 offers a variety of bonuses and promotions to its members including welcome bonuses, deposit bonuses, weekly cashback, free spins and exclusive VIP offers. All bonuses are subject to specific terms and conditions stated alongside each offer.

The general wagering requirement applicable to most bonuses at bear888 is between 10x to 35x the bonus value, depending on the bonus type and your VIP level. Specific wagering requirements are always clearly stated on the relevant promotion page.

• Each bonus can only be claimed once unless stated otherwise
• bear888 reserves the right to cancel bonuses if abuse or systematic bonus hunting activity is suspected
• Not all game types contribute equally to wagering requirements — refer to the specific bonus terms for details
• Promotions have a set validity period and cannot be transferred between accounts

All games at bear888 use an independently verified RNG (Random Number Generator) to ensure fairness and randomness in every game outcome. For Live Casino games, sessions are streamed in real time and all actions are recorded for verification purposes.

Game outcomes determined by the bear888 system are final. In the event of a discrepancy between the display on your device and bear888's server records, the server records shall prevail. This ensures fairness for all players and the integrity of the platform.

• Members play with their own real money and not in any commercial capacity
• bear888 is not responsible for internet disruptions on your end during a game session
• Games interrupted mid-session due to a technical fault on bear888's end will be resolved fairly
• Minimum and maximum betting limits vary by game type and account status

Bear888 maintains a zero-tolerance policy against all forms of fraud, abuse and conduct that undermines the integrity of the platform or the experience of other players. The following activities are strictly prohibited:

• Opening more than one account simultaneously or alternately to circumvent limits or claim repeated bonuses
• Using any automated software, bots, scripts, or third-party tools to influence game outcomes
• Systematically colluding with other players to exploit Live Casino games
• Using illegally obtained funds or conducting money laundering through the platform
• Providing false information during registration or the identity verification process
• Attempting to access another member's account without authorisation

Bear888 shall not be liable for any indirect, consequential or loss-of-opportunity damages arising from the use of this platform. However, this does not affect your legal rights as a user.

Bear888's maximum liability to any member shall not exceed the total amount deposited by you in the 30 days preceding the claim. bear888 shall not be liable for losses arising from service disruptions beyond our control, including internet service provider outages, natural disasters, or force majeure events.

You may request to close your bear888 account at any time by contacting our customer support team. Prior to closure, all active wagering requirements must be fulfilled and any eligible real money balance will be returned in accordance with standard procedures.

Bear888 reserves the right to suspend or terminate your account if there is a breach of these terms, suspected fraudulent activity, failure of identity verification or upon instruction from the relevant authorities. In cases of termination due to member violation, bear888 reserves the right to withhold the account balance while an investigation is ongoing.

Bear888 prioritises the privacy and protection of all members' personal data. The collection, use and protection of your personal data are governed by Privacy Policy our detailed policy, which forms part of this agreement.

In short, bear888 only collects data necessary for account management, transaction processing and regulatory compliance. We do not sell or rent your personal data to third parties for marketing purposes without your consent. All data is protected with industry-standard encryption.

These Terms and Conditions and all disputes arising from them are governed by the laws of the jurisdiction where bear888 is registered and licensed. Any disputes that cannot be resolved through negotiation will be referred to binding arbitration by a recognised arbitration body.

It is your responsibility to ensure that using an online gaming platform is lawful under the local laws applicable in your region. bear888 does not provide legal advice and accepts no liability for any legal consequences arising from use of the platform in regions that may have their own restrictions.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the bear888 platform, our team is ready to assist you.

You can reach the bear888 customer support team via live chat available 24 hours a day, 7 days a week, directly within the platform. For more formal or compliance-related enquiries, you may email our support address at [email protected] — please note this address is for display purposes only and is not clickable.

We aim to respond to all enquiries within 24 business hours and take every complaint seriously as part of bear888's continuous platform improvement.